Changes for in-trade sellers

Written by The Trade Me team in General at 10:00am, Mon 12 Feb 2018

Success fee change

From 14 March 2018, we’re changing the way we calculate success fees for in-trade sellers*. They will pay success fees on the final sales value (the price of the item sold + shipping costs).

We’re making this change because we know buyers love free shipping, and our research shows they perceive shipping costs on Trade Me to be expensive. We also see some listings with inflated shipping costs, which results in a poor experience for buyers. Overall, we expect more sellers will offer free or low-cost shipping and increase their sales.

For more information, please see our blog post on these changes.

Gold Trade Rebate

From 14 March, we’re introducing a new Gold Trade Rebate. This will give New Zealand-based in-trade sellers a 10% rebate on their success fees for trades that meet the criteria:

1. Free shipping
2. The seller provides the package’s shipping tracking number to Trade Me (within two business days of payment)
3. Payment is made using Ping, Pay Now or Afterpay.

We’ve introduced the Gold Trade Rebate to encourage sellers to provide the best possible experience to buyers with Buyer Protection and free and fast shipping.

For more information, check out our blog post on the Gold Trade Rebate.

If you have any questions, please get in touch.

* Note, there is no change for sellers who are not in-trade.