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- May 2017
Archive for May 2017 announcements
Sorry for our delay in replying!
We're sorry for the delay in email replies from our Customer Support team.
We’re receiving record levels of emails and it's taking us a lot longer than we want to reply to your questions. We're doing everything we can to make sure your emails get a response ASAP. Thank you for your patience on this one.
In the meantime, if you have an urgent query, please call us on 0900 87233. Calls to this number cost $1.99 + GST per minute, and we’re on the end of the phone 24/7.
Introducing Afterpay – a new way to pay
Today we announced that we’re teaming up with Afterpay to offer a new way to pay for goods on Trade Me. Afterpay is a ‘buy now, pay later’ service that will allow online buyers to buy something, receive it immediately, but pay for it in four fortnightly interest-free payments.
For instance, if you buy something for $100 with Afterpay, you’ll pay four fortnightly payments of $25. It’s free for buyers to use, just set up an account with Afterpay and start buying.
For sellers, this is another option to help attract more buyers. Merchants using Afterpay in Australia say they’ve seen more sales and more customers through the door thanks to the payment option. More...
Scheduled maintenance
Trade Me will be unavailable on Saturday, 20 May between 2:00 am and 5:00 am for scheduled maintenance.
All auctions that are due to close between 2:00 am and 5:00 am will be extended by four hours.
We apologise in advance for any inconvenience this may cause.
Update: Some changes to Trade Me Motors
As we announced last week, today we’ve made some changes to Trade Me Motors.
Q&A added to classified listings
Previously on a Motors classified listing, buyers only had the ability to email the seller. We've now added the ‘question and answer’ function to classified listings too.*
This means potential buyers can use the Q&A function on Motors classified listings as well as auctions, and other buyers will be able to see what questions have been asked and answered. More...
Some changes to Trade Me Motors
Next week we’re making some changes to Trade Me Motors.
Adding Q&A to classified listings
Currently on a Motors classified listing, buyers only have the ability to email the seller. We're making a change to add the ‘question & answer’ function to classified listings too.* More...