Bolt Shop

PICK UP

We accept cash, credit card or eftpos on collection. Collections can only be made during Trading hours (refer “About the Store”)

DELIVERED

Payment can be made by Pay Now or Bank Deposit for items to be delivered.

PAYMENT METHODS

Payment instructions will be sent to the winning bidder as soon as possible after an auction has closed. If you win an auction over a weekend or public holiday, payment instructions will be forwarded on the next working day. Please ensure you quote your auction number when making payment to enable quicker handling of your item/s. Our bank statement is checked once a day.

Payment can be made via Cash, EFTPOS, Credit Card (Mastercard & Visa), Pay Now and Bank Deposit. If you do not receive an email from us with payment instructions please check your junk mail.

GST

We are a GST registered company and tax invoices are provided on request.

DELIVERIES AND PICK UPS

Deliveries will be dispatched ASAP by courier after payment is received and cleared. Be aware that larger items can take approx. 2 – 5 days for the courier to deliver and it may take a few days for payment to show in our bank account.

IT IS THE BUYER’S RESPONSIBILITY TO CHECK PRODUCT FULLY BEFORE PLACING HIS/HER SIGNATURE FOR THE COURIER

The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email ASAP of receiving the item. The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email within 24hrs of receiving the item. The Bolt Shop reserves the right to refuse courier claims that are made after this time frame.

STANDARD DELIVERY SERVICE

Delivery to Driveway for City Residential Areas Only (Excludes difficult driveways and unfinished sites.) South Island City Residential includes Christchurch, Nelson, Dunedin Cities only.

Delivery to Nearest City Depot for all other deliveries including Rural, Towns and City Rural Areas (Requires you to pick up from our carriers nearest city depot.)

Normally 2-5 working day delivery service after payment is received. Driver on site for up to 10 minutes to drop off.

Deliveries of items weighing over 30Kg require you to have 1 suitable unloading person on site able to carry 30Kg in addition to the driver.

GOODS DELIVERY AND PICK-UP CLAIMS.

All deliveries require a person present to unpack and inspect delivery and sign for goods received in good condition and free from breakages/damage. It is advisable that they immediately open packages and inspect for signs of damage or defect.

Signing for goods or accepting goods without a person present may be either:

• a waiver of your rights to claim for transport damage; or
• a reduction of your rights to claim for faults/damage in manufacturing etc.

Do not sign “undamaged” unless you are completely satisfied with the condition of the contents in terms of breakages and damage or defect.

Deliveries exclude special delivery services – e.g. quick, after hours, unpacking & assembly, box / pallet removal, installation, placement within home, and time greater than 10 minutes on site.

We will ensure that our obligations under all New Zealand Acts are met. If a product develops a fault within its warranty period, we will arrange to have it repaired or replaced.

The cost of returning the faulty item to us is to be paid by the customer. We will cover the cost of returning the item to you.

Please note that we will not offer a refund if you have changed your mind. Ensure that you choose your products carefully and make sure that they are compatible with your requirements.

BOLT SHOP (2008) LIMITED

North Shore

2/191 Archers Road, Glenfield 09 441 9425

South Auckland

23A Ash Road, Wiri 09 262 2944

TRADING HOURS

Monday - Friday 7:30am – 5:00pm Saturday 8:30am – 12:00pm (Wiri closed on Saturdays)