Springfree Trampoline

We are pleased to offer a number of convenient ways to pay for your Springfree Trampoline.

Payment instructions are automatically sent to customers within a few minutes of auctions closing and we ask that payment is made in full within 3 working days. Please ensure that you include the exact auction number on all bank deposits to avoid confusion.

__Credit card __ Visa and Master Card If you require your trampoline urgently, pay by credit card for fastest processing time.

Bank transfers Once your payment has cleared (usually 48 hours), your trampoline will be despatched.

Q Card Interest Free Finance Play now, pay later when you finance your Springfree with Q Mastercard.

12 Months No Payments & No Interest* on purchases $500 and over. Offer valid until further notice. Excludes online purchases. Lending criteria, $50 annual account fee, establishment fees, terms and conditions apply.

Q card and Q Mastercard purchases can only be completed in store or by phone, they cannot be done online. Call one of our friendly team on 0800 586 772.

You will need to be an existing card holder or have applied and been approved by Q MasterCard before purchase.

Q MasterCard Terms and Conditions Apply.

Before you start your application, ensure you qualify to apply. You must:

• Not already have a Q Card or Q Mastercard
• Be 18 years or older.
• Be residing in New Zealand with New Zealand Citizenship or Residency
• Able to provide valid proof of ID, ie passport, drivers licence

Apply Now https://application.qmastercard.co.nz/NZCards/ApplyCard/Index?seller=QMCNZ&ifol=False&Dealer=9427&sid=194134d2-8551-44da-ae4c-844778c59dbc

About Springfree Trampoline

Why is a Springfree Trampoline safer than other trampoline models? The Springfree Trampoline patented design features have eliminated 90% of product related trampoline injuries. The key features that make Springfree the world’s safest are:

Mat rods provide the safest bounce -Instead of springs which tend to rust and trap toes and feet, Springfree’s revolutionary design uses patented flexible rods. The rods provide a smooth, non-jarring bounce and lie beneath the jumping surface, out of harm’s way.

SoftEdge™ Mat removes hard edges - Our mat is 30 times more shock-absorbent than pads found on traditional trampolines.

The Springfree™ Trampoline SoftEdge™ is designed as a resilient surface that is safe to land on. It is not really designed as a bouncing surface. It is not as bouncy as the center, but it does have some bounce in it. We recommend that for best bouncing you should stay near the center of the mat and consider the edge as a safety feature rather than a play area.

FlexiNet™ Safety Enclosure keeps the jumper on the trampoline - The patented FlexiNet enclosure has flexible rods to cushion jumpers and prevent falls. The jumper is directed back to the center and cannot make contact with the net rods. The zippered net also ensures jumpers cannot fall through the opening.

Frame situated beneath the jumping surface out of harm’s way – Additionally, with three layers of rust-preventative coating, our steel frames are built to endure even the most extreme weather.

For more information about our superior safety features and benefits check out this video. https://youtu.be/ReyP39sNtxE

Is a Springfree Trampoline as bouncy as a traditional trampoline? Springfree Trampoline provides a bounce similar to a traditional, spring-based trampoline in terms of how high you can jump. More spaced weave means it pumps less air and instead gives the energy back to the jumper. You can get a lot more height with more spaced weave. Springfree Trampoline mat fabric provides weave equivalent to traditional trampolines of the same size.

However, the feel of the bounce differs as Springfree Trampoline has a smooth, non-jarring bounce. The fiberglass rods deliver a deep, soft bounce and a performance superior to springs and one that is much gentler on knees and joints for the jumper.

Why doesn't a Springfree Trampoline have pads around the edge? The SoftEdge™ Mat itself has much more give than normal safety pads. In fact, the Springfree Trampoline edge is equivalent to the 70mm thick padding used on Olympic standard trampolines.

Traditional trampolines require safety pads to protect the jumper from falling on the steel frame, falling through, or getting caught in the springs. However, independent safety tests show that these pads do not absorb enough impact to sufficiently protect jumpers from contact with the springs and frame. Springfree Trampoline’s superior design has completely removed the springs and steel frame at jumping level, so there is no need for safety pads.

Other trampolines have enclosures - what is different about the Springfree Trampoline enclosure? Springfree Trampoline’s FlexiNet™ enclosure is strong yet provides a unique flexibility that gently redirects wayward jumpers back to the centre of the trampoline.

Some spring-based trampolines may have enclosures, but they aren't flexible and are held up with rigid steel poles which introduce another impact risk. Basic enclosures only stop jumpers from falling off. There is a risk that these jumpers could make impact with the springs and frame.

The FlexiNet™ on a Springfree Trampoline is UV-resistant to prevent deterioration from the sun and other harsh weather conditions.

Can a jumper hit the ground even though there's a net? Our FlexiNet™ enclosure system is designed to catch wayward jumpers and guide them safely back to the centre of the mat.

Even in cases where the FlexiNet is challenged by intentionally jumping into the top section of the enclosure, its proprietary design will maintain jumper safety. It is possible for a jumper to make the net flex to the ground, but the FlexiNet will still absorb the jumper's impact and decrease the speed at which the jumper is lowered to the ground, minimizing the eventual impact.

Can I have a Springfree Trampoline without the enclosure? All Springfree Trampolines are sold with the FlexiNet™ enclosure. While it is possible to install a Springfree Trampoline without the FlexiNet, we do not recommend doing so.

The FlexiNet enclosure is one of the most important safety components of the Springfree Trampoline. It is designed to gently guide jumpers back to the centre of the trampoline and eliminates the risk of them falling to the ground.

For more information about the safety enclosure net of your Springfree Trampoline, check out this short video. https://www.youtube.com/watch?v=jS_pMRkuDGY

Is my spring-based trampoline really that dangerous? Yes! Recent figures show over 100,000+ kids globally end up in hospital emergency departments after injury on traditional trampolines. Springfree™ Trampoline is the only trampoline that has removed the design elements responsible for 90% of product related injuries from traditional trampolines.

Why do you recommend only one jumper at a time? While the Springfree Trampoline is the only trampoline to accomplish the elimination of 90% of product-related injuries from traditional trampolines, trampoline injuries can also occur from jumper collisions if more than one person jumps at a time. To ensure your family avoids injury altogether, we highly recommend enforcing the ‘one at a time rule’ when jumping on the Springfree Trampoline.

In accordance with consumer law, Springfree Trampoline does not have to offer refunds if you have just simply changed your mind. However, each refund enquiry is handled based on its individual circumstances, and we welcome you to contact us to discuss your situation.

Basic Terms and Conditions:

• Refund excludes freight and shipping of item back to the Christchurch or Auckland Warehouse
• A restocking fee may apply to all refunds.
• Refund excludes cost of installation.
• Refunds are not guaranteed on display/sale priced purchases.
• Goods must be returned in new unopened condition to the Christchurch or Auckland Warehouse.

REFUND POLICY Springfree products returned within 30 days from the date the product was received by the customer may be returned with the following refund conditions.

Springfree will issue a refund of the purchase price of all products returned to the Christchurch or Auckland Warehouse in original, unused, and unopened packaging, including any manuals that were shipped with the product.

Freight charges to return the goods will be at the customer’s expense.

Refund excludes the cost of freight and installation.

After inspection and confirmation that the goods are in new, unused condition, a restocking fee of $50 for a trampoline, may be deducted from the refund.

If the goods are found to have been opened or used, then upon inspection and confirmation that the trampoline is able to be certified as an ex-demo or official second-hand model, a restocking and refurbishment fee of up to $200 may be charged, along with any freight charges.

SPRINGFREE EXCHANGE POLICY Within 30 days from the date the trampoline was received, we allow customers to upsize or downsize their trampoline model.

• The trampoline must be dismantled and packed into its original packaging (if the original packaging is not available then Springfree can send at the customer’s expense, boxes for packing).
• Freight costs to return the unwanted model and resend the new model to Christchurch or Auckland will be charged to the customer.

Upsize or downsize charges (the difference in retail price of model) are applied. Plus, after inspection to confirm that the trampoline is in good condition and is suitable to be a certified ex-demo or official second-hand model, a $200 restocking fee may be incurred.

If any refurbishment is required these additional amounts will be passed onto the customer.

10 Year Warranty on the entire trampoline.

We don't just make the claim, we back the claim with our comprehensive 10-year warranty*. With exceptional engineering, premium materials, quality control and testing, your Springfree® Trampoline is built to last.

Buying a Springfree Trampoline is a family investment. Our commitment to manufacturing the highest quality product means peace of mind for you.

We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts, or snags.

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please contact Springfree Trampoline via phone or our website to complete the warranty claim form.

Our warranty manager will review your claim and respond within 14 days.

If you have any question about making a claim, please contact our Customer Care team at 0800 JUMP SAFE (0800 586 772).

Accessories and Parts All Springfree Trampoline Accessories are covered by a one-year warranty, with the exception of the Springfree FlexrBall which has a 3-month warranty.

Parts are covered by a 2-year warranty.

SPRINGFREE TRAMPOLINE LIMITED WARRANTY

WHAT IS COVERED Springfree Trampoline warrants your trampoline against original manufacturer’s defects in material and workmanship. All components of the trampoline are warranted for ten (10) years from the date of purchase (proof of purchase required). This warranty is only valid when used for private household purposes in accordance with the Trampoline and Enclosure Assembly, Installation, Care, Maintenance, Safety, and Use Instructions manual, unless exempted by local legislation and laws. This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout the 10-year warranty period. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

WHAT IS NOT COVERED

• Springfree Trampoline shall not be liable for costs, damages or repairs incurred as a result of
• Trampolines purchased from an unauthorized dealer.
• Improper installation not in accordance with the Trampoline and Enclosure Assembly, Installation, Care, Maintenance, Safety, and Use Instructions manual.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Trampoline and Enclosure Assembly, Installation, Care, Maintenance, Safety, and Use Instructions manual.
• External sources such as weather events, the , fire, fireworks, animal damage, cuts, burns or vandalism. Repairs or alterations carried out by unauthorized parties or agents.
• Use of the trampoline other than for private household purposes (ie: commercial or rental purposes), unless exempted by local legislation and laws.
• This limited warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

SUBMITTING YOUR WARRANTY CLAIM If you believe your Springfree Trampoline has a manufacturer’s defect and you need to make a warranty claim, you can lodge your warranty claim online via our website. You can also lodge your warranty claim by contacting the team on 0800 586 772. The terms of the limited warranty require that you contact Springfree Tramrranty do not extend the period of the warranty. Replacement parts receive a warranty equal to the residual balance of the original trampoline warranty.

WARRANTY LIMITATIONS

• This warranty contains certain limitations and gives you specific legal rights. You may also have other rights which vary by state, province, or territory, unless exempted by local legislations and laws.
• Springfree Trampoline is not responsible or liable for indirect, special, or consequential damages arising out of or in connection with the use or performance of the product or any other damages with respect to any economic loss, loss of property, loss of revenue or prof its, loss of enjoyment or use, cost of removal, installation, disassembly, or other consequential damages.
• Springfree Trampoline will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your trampoline.
• Any implied warranties relating to your trampoline, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
• For color customized trampolines, specific color replacement parts are not guaranteed and are based on availability only. Springfree will provide replacement parts that are compatible parts to satisfy the warranty claim, even if the part replacement differs in color from your original purchase.
• If you have bought this trampoline in New Zealand, the laws of New Zealand apply. Any dispute arising in relation to your Springfree trampoline purchase will be resolved in accordance with New Zealand laws. Nothing in our warranty limits your rights under the Consumer Guarantees Act 1993, the Fair-Trading Act 1986 or any other New Zealand laws. This limited warranty includes any associated shipping costs to ship the replacement parts to you under warranty. Installation of replacement parts will be covered under this warranty for the first three years from purchase if installation by an authorized Springfree Trampoline Installer was paid for at the time of purchase.
• For a period of up to 3 years post-purchase, the original purchaser who purchased from an authorized Springfree seller may transfer this limited warranty to another person. The original Springfree purchaser will need to contact their nearest Springfree Trampoline office to authorize this transfer. This warranty does not cover Springfree Trampoline

If you have any questions or concerns regarding this limited warranty or if your warranty has expired and you need to purchase replacement parts, please contact our Customer Care team on 0800 586 772.

AUCKLAND DISPLAY SITES

The Good Home Medium Round on display 55 Princess Street, Onehunga Hours: Sunday, Monday & Tuesday, 11am – 10pm Wednesday & Thursday, 11am – 11pm Friday & Saturday, 11am – 12pm

Kings Plant Barn – Silverdale Compact Round & Compact Oval on Display 2200 East Coast Road, Silverdale Hours: Monday to Sunday, 9am – 5pm

Kings Plant Barn Café – St Lukes Medium Oval on Display 118 Asquith Avenue, Mount Albert Hours: Monday to Sunday, 9am – 5pm

Kings Plant Barn – Takanini Large Square on Display 163 Airfield Road, Takanini Hours: Monday to Sunday, 9am – 5pm

Vector Wero White Water Park Large Oval on Display 770 Great South Road, Manukau Hours: Summer (October-April) Monday to Sunday, 9am – 5pm May – Monday to Saturday 9am – 5pm Winter (June-September) Tuesday to Saturday, 9am – 5pm

Kings Plant Barn – Remuera Compact Round on Display 228 Orakei Road, Remuera Hours: Monday to Sunday, 9am – 5pm

Kings Plant Barn – Botany Medium Oval on Display 280 Botany Road, Botany Hours: Monday to Sunday, 9am – 5pm

WELLINGTON DISPLAY SITES

Wellington Zoo Large Oval on Display *Entry Fee Applies 200 Daniel Street, Newton Hours: Monday to Sunday, 9:30am – 5pm

Chocolate Fish Café Large Square on Display 100 Shelly Bay Road, Maupuia Hours: Monday, Thursday & Friday, 9am – 4:30pm Saturday & Sunday, 8am – 5pm

Palmers – Plimmerton Large Oval on Display 99 St Andrews Road, Plimmerton Hours: Monday to Sunday, 9:30am – 5pm

Palmers- Miramar Medium Oval on Display 69-71 Miramar Avenue, Miramar Hours: Monday to Friday, 8:30am – 5pm

CHRISTCHURCH DISPLAY SITES

Springfree Trampoline All models on Display 347 Blenheim Road, Upper Riccarton Hours: Monday to Friday 9am – 5pm

Christchurch Adventure Park Large Square on Display 225 Worsleys Road, Cracroft Hours: Monday to Friday, 11am – 5pm *CLOSED TUESDAY Saturday & Sunday, 10am – 4pm

Orana Wildlife Park Large Square on Display *Entry Fee May Apply 793 McLeans Island Road, McLeans Island Hours: Monday to Sunday, 10am – 5pm

NORTH ISLAND DISPLAY SITES

Decor Gardenworld Large Square on Display 165 Moffat Road, Bethlehem, Tauranga Hours: Monday to Sunday, 9am – 4:30pm

The Quarter Acre Café Large Square on Display 1164 Main Highway, Manakau, Levin Hours: Tuesday, Wednesday & Thursday, 10am – 4pm Friday, 10am – 9pm Saturday, 9am – 9pm Sunday, 9am – 4pm

Orderings Garden Centre - Havelock North Large Square on Display 57 Brookvale Road, Havelock North Hours: Monday to Sunday, 8am – 5pm

SOUTH ISLAND DISPLAY SITES

Natureland Wildlife Trust Large Square on Display 1 Hounsell Circle, Tahananui, Nelson Hours: Monday to Sunday, 9:30am – 4:30pm

Coronet Peak Ski Area Large Square on Display 361 Coronet Peak Road, Coronet Peak, Queenstown Hours: Monday to Sunday, 9am – 4pm *Weather/Season Permitting

Wal’s Plant Land Large Oval on Display 109 Bush Road, Fairfield, Mosgiel Hours: Monday to Sunday, 8:30am – 5pm

Glenfalloch Woodland Gardens Compact Round on Display 430 Portobello Road, Macandrew Bay, Dunedin Hours: Monday to Sunday, 9am – 6pm