Engine Parts Ltd

You will recieve an email of payment details and instructions from Trade Me after winning an auction.

Payment must be made in full prior to delivery within 7 calendar days after auction closes (unless prior arrangement has been made).

Payment Options

• Eftpos (available at our shop, we welcome all visa, Mastercard and Eftpos cards)
• Internet Banking
• Bank Deposit
• Cash

Collection:

Collection from our shop is available between 8am - 5pm Monday to Friday.

Bank Account Details:

Account Name: ENGINE PARTS LIMITED Account Number: 38-9005-0233568-00 Bank: Kiwibank

Tax/ GST Invoices:

We are a GST registered company, and a G.S.T invoice will be provided on all sales.

Emails, questions and queries will be answered between Monday – Friday 8.00 am to 5pm. If you have not received a response within 2 working days please check your junk box, spam and popup filters .

All goods should be shipped within 2 working days of confirmation that payment has been received.

Kiwibank is the only bank that informs us immediately of your payment. All other banks can take up to 3 days over a weekend to show in our account. You can deposit the funds directly into our account at any kiwibank branch.

You will receive an email message advising that your goods have been shipped, to the email address provided to us via Trade Me

If goods have been damaged in transit, the customer should acknowledge receipt of “damaged goods”. They should contact Engine Parts Ltd as soon as possible so a claim can be lodged.

If after unpacking, the goods are found to be faulty or incomplete, the customer must contact Engine Parts Ltd to determine whether they should be returned.

We do not offer refunds – please choose your products carefully. (Refunds may be issued depending on the circumstance)

Our staff will test all returned products to determine the nature of the defect. If an item is deemed to have been in good working order, the item will be returned to the customer. A fee may be charged for testing, handling, and return shipping. If there is a fee, This fee then needs to be paid before your goods will be returned.

All sales of goods by Engine Parts Ltd, except those used for business purposes, are governed by the provisions of the Consumer Guarantees Act

Company Name:

Engine Parts Ltd

Showroom Address:

37 Anvil Road Silverdale, Auckland

Phone:

09 909 0408

Opening Hours:

Monday - Friday 8.00 Am - 5.00 Pm