Service / Parts Advisor position - Morrell Motors

Please Quote Reference Number 96012

• Excellent remuneration package + other benefits!
• Passion for the automotive industry
• Join an award winning team - Morrell Motors

Morrell Motors is one of Taupo's longest standing Automotive Dealerships, operating since 1983. Morrell Motors is a multi-franchise Dealership, authorised agents for Mercedes-Benz, Subaru, Fiat, Alfa Romeo, RAM, Chrysler, Jeep & Dodge.

An exciting opportunity has arisen for a Service / Parts Advisor to join our friendly, award winning and growing team.

To be successful in this position, your skills and attributes will include:

• A passion for the Automotive industry
• Excellent communication
• Excellent customer service
• A positive attitude
• A current clean NZ Driver's Licence
• A reliable and honest work ethic
• A clean and tidy appearance
• The ability to work well to deadlines and under pressure
• The ability to work well in a team environment
• Experience in the Automotive industry in parts or service capacity

The successful applicant will in turn receive:

• Excellent remuneration package
• Ongoing training and the opportunity to expand your skills and progress your career
• Front of house uniform
• Paid annual Birthday leave
• Become a key player on a friendly, ambitious team

This position's job description includes:

• Opening and closing of the Service Centre daily
• Welcoming customers upon arrival to the Service Centre
• Taking service bookings and inputting data to DMS diary
• Follow the process for creating repair orders
• Create parts request forms and liaise with Parts Department on stock availability
• Create accurate job estimates for customers with assistance from After Sales Manager
• Checking in service customers and having them authorise repair order
• Communicate any customer concerns with Service Department/Workshop Team Leader
• Allocate repair orders to Technicians as guided by the Workshop Team Leader
• Procurement and distribution of pre-pick parts packs for Technicians
• Communicate up-sell opportunities with customers
• Create workshop/parts invoices for retail and trade customers
• Complete thorough handover process at customer collection
• Processing of customer payments as per invoices
• Courtesy follow up calls to customers 48 hours after service
• Other general duties as requested from Management
• Maintain a clean and safe workplace
• Be courteous and polite to all customers and staff alike

This position is for a minimum of 42.5 hours per week. 7:45am - 5:15pm, Monday - Friday. Possible Saturday work by way of roster 1 in 4, 8:30am - 1:00pm.

An immediate start can be arranged for the successful applicant with on the job training. Contact Mark Morrell - General Manager for a full, detailed job description.

Work alongside industry respected, experienced team members in a company that's going places!

Learn more about our company here: www.morrellmotors.co.nz - Taupo's Large Business Excellence Winner - 2019.

Find out why Taupo is such a great place to live: www.lovetaupo.com

Morrell Motors is a drug, alcohol and smoke-free work place.

Applicants for this position should have NZ residency or a valid NZ work visa
Please Quote Reference Number 96012