After Sales Manager (Service, Parts and Tyres)
| Company | North Western Toyota |
| Location | Waitakere City, Auckland |
| Listed | Fri 26 Apr, 12:10 pm |
| Type | Full time, Permanent |
| Reference | 96021 |
Please Quote Reference Number 96021
About us
Our group has four Toyota sites across North Shore and West Auckland, as well as a Lexus dealership, and two Bridgestone stores. Our kind, diverse and talented team of around 170 is what sets us apart. We've proud to have served the wider Auckland community for over 30 years.
Toyota is the leading automotive brand in New Zealand, and we are focused on winning the hearts of New Zealand through exceptional customer experience and mobility for all. We're so proud to represent this special and reliable brand.
About the role
This role is all about ensuring the seamless and high performing operation of our New Lynn business, which is made up of the following workshops:
You'll do this by creating an excellent employee experience for your team, proactively and reactively pivoting and engaging with the financial performance of the units, creating an excellent customer experience for your customers and making operational decisions to the department excels with Toyota New Zealand's standards. You are the key connection between the workshops and the front office, to ensure everything succeeds, and so while there is a real strategic element to your role, and you're also here to be hands-on and support the team with technical work as and when required.
In return for your hard work, we commit:
To be considered for this role, you must have these skills and experience:
- Coaching conversations and results
- Setting standards, and holding people to account
- Fostering a high performing team culture
- Performance improvement
If this sounds like you, and you're ready to take on a leadership role and lead two awesome workshops, then please get in touch today.
Please Quote Reference Number 96021
- Competitive salary + commission + full personal use of company car (and petrol)
- Commitment to helping you be an incredible leader
- The security of a Worldwide brand known for quality & reliability
About us
Our group has four Toyota sites across North Shore and West Auckland, as well as a Lexus dealership, and two Bridgestone stores. Our kind, diverse and talented team of around 170 is what sets us apart. We've proud to have served the wider Auckland community for over 30 years.
Toyota is the leading automotive brand in New Zealand, and we are focused on winning the hearts of New Zealand through exceptional customer experience and mobility for all. We're so proud to represent this special and reliable brand.
About the role
This role is all about ensuring the seamless and high performing operation of our New Lynn business, which is made up of the following workshops:
- North Western Toyota (New Lynn) - Service and Parts ("Toyota")
- Bridgestone Tyre Centre - New Lynn ("Bridgestone")
You'll do this by creating an excellent employee experience for your team, proactively and reactively pivoting and engaging with the financial performance of the units, creating an excellent customer experience for your customers and making operational decisions to the department excels with Toyota New Zealand's standards. You are the key connection between the workshops and the front office, to ensure everything succeeds, and so while there is a real strategic element to your role, and you're also here to be hands-on and support the team with technical work as and when required.
In return for your hard work, we commit:
- Investment in your career!? We are passionate about supporting our people and what they want to get out of their career.
- Work perks: car, discounts - servicing, parts, etc, wellbeing and social events throughout the year, competitive pay, long service rewards and a partnership with Boost.
- A leader trained in being a leader - we are so proud of this.
To be considered for this role, you must have these skills and experience:
- 1-3+ years' experience in leading a team of people with proven success in:
- Coaching conversations and results
- Setting standards, and holding people to account
- Fostering a high performing team culture
- Performance improvement
- Leading a department through change
- Successfully developing and implementing new processes to increase efficiency and profitability - and implementing/embedding the same
- Leading a department that has achieved its financial and operational requirements??(and you have to have financial understanding, acumen and literacy)
- Excellent customer service skills
If this sounds like you, and you're ready to take on a leadership role and lead two awesome workshops, then please get in touch today.
Please Quote Reference Number 96021
